W-2 Jobs Portal

  • W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.
Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters

Job Overview

  • Job ID:

    J36993

  • Specialized Area:

    Andriod

  • Job Title:

    Mobile Device Technologist

  • Location:

    Washington,DC

  • Duration:

    6 Months

  • Domain Exposure:

    Pharmaceuticals, Insurance, Telecom, Aerospace/ Airlines, Real Estate, IT/Software, Media/ Entertainment

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2 (Consultant must be on our company payroll. C2C is not allowed)




Job Description

Job Description:

Responsibilities:

    • Configure and troubleshoot mobile devices including but not limited to iOS and Android smart phones and tablets
    • Configure mobile devices for mobile apps, VPN, and SecurID authentication
    • Provide VPN support for corporate computers including configuring, troubleshooting and training
    • Install, troubleshoot, configure and document changes required to make identified applications to work in the mobile device environment
    • Resolve incident tickets relating to mobility support services
    • Serve as subject matter expert/point of contact for the Help Desk, application owners and tier-3 support teams on issues related to the mobile device environment
    • Interface with staff in-person or via phone and email, and to provide mobility-related support
    • Help administer lifecycle of corporate mobile devices including provisioning, inventory management, and decommissioning in accordance with corporate guidelines
    • Work with corporate mobile vendors to resolve technical issues and provision corporate plans and devices



Requirements:


    • Associates Degree or 4 or more years of relevant work experience
    • Proven customer service experience and ability to ascertain customers' needs through interaction
    • Experience in supporting Apple and Android devices in a corporate environment
    • In-depth knowledge and experience in mobile device configuration, app installation, and troubleshooting
    • Understanding of MobileIron, inTune, or other Mobile Device Management systems (MDMs)
    • Extensive experience in using Remedy, ServiceNow, or other incident tracking systems
    • Great attention to detail
    • Ability to work independently and collaboratively, outside of comfort zones
    • Outstanding communication skills including the proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations
  • Excellent understanding of Microsoft Outlook and Windows platforms

Apply Now
Equal Opportunity Employer

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract