Job Description


Job Overview

  • Job ID:

    J52305

  • Job Title:

    Salesforce BA

  • Location:

    Detroit, MI

  • Duration:

    12 Months + Extension

  • Hourly Rate:

    Depending on Experience (DOE)

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

JOB DESCRIPTION:

Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings
Process Improvement Analyze current processes identify gaps and design futurestate solutions within Salesforce
Solution Design Translate requirements into user stories process flows data models and technical specs often configuring declarative features like workflows flows objects and fields
Project Management Manage the product roadmap backlog refinement and scope for Salesforce projects working with AgileScrum
Stakeholder Communication Serve as a liaison between business users Sales Service Marketing and developers admins presenting solutions and progress
Testing Deployment Support User Acceptance Testing UAT UAT and ensure business readiness for new releases
Data Reporting Analyze data to provide insights build reports and manage data integrity

Core Skills Knowledge:

Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules

Business Analysis Requirements engineering process modeling UML AgileScrum
Technical Aptitude Familiarity with integrations data migration and system architecture
Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills
 
Typical Deliverables
User Stories Acceptance Criteria
Process Maps AsIs ToBe
Business Requirements Documents BRDs
Data Models Technical Specifications
Test Scripts Training Materials

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Equal Opportunity Employer

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract